What to Look for in a Van or Truck Rental Company

February 02, 2017, 17:05

How to Choose a Rental Van Company

When you need to rent a large van or truck to move your goods and personal items, or to take a large group on an outing or vacation, you want to make sure that you choose a company that you can trust. With dozens of companies from which to choose in Illinois and Indiana, though, where is the best place to start? What qualities should you look for in a van or truck rental company?


While there is nothing wrong with new companies, keep in mind that new companies do not have the history of client interaction and the experience that older companies do. This may mean that a newer company has more glitches and hiccups in the van or truck rental process, or that the relationship between the company and its prior customers is more difficult to investigate.

When you work with a company that has been in operate for years, you will be reassured in knowing that that company has done it right, hence their longevity. Reading reviews and learning about a company’s history is also easier when the company has been in business for a long time.


You should price compare with a few different companies before signing on the dotted line with any of them. Remember: the cheapest option isn’t necessarily the best option, though; review each policy or contract to determine which gives you the most bang for your buck.


Never rent a van or truck from a company that doesn’t walk you through insurance, and offer it if you don’t have it. If you have car insurance already, your policy may cover you when driving the rental; talk to them to find out. If it doesn’t, make sure the company offers insurance – the last thing that you want to have to worry about is being held personally liable for damage.


Of course, one of the biggest factors that may influence your decision when choosing a van or truck rental company are the vehicle and policy options that are offered. Working with a company that has a number of rental vehicles of different types and sizes available, that offers flexible scheduling, and that allows you to drive to the destination that you need to go is smart. You should also make sure that if you need to add another driver to your contract, doing so is a possibility.

Contact Marcus/Allard Truck Rental Today

Serving customers in the states of Indiana and Illinois since 1958, our team at Marcus/Allard Truck Rental meets all of the criteria for a great truck and van rental company listed above. We are experienced, offer competitive pricing and will help you to understand your insurance options, and have myriad trucks and vans to choose from. If you need a truck or a van, please contact us today for a free quote at 219-838-0200 or 773-978-7504.